Privacy Policy

This Privacy Policy explains how BATH-CRAFT collects, uses, and protects your personal information when you contact us or use our services.

Who We Are:

We are BATH-CRAFT, a UK-based sole trader business specializing in bathroom renovation and handyman services, operating from Newbury.

What Data We Collect:

We may collect the following personal data:
- Your name
- Phone number and email address
- Address of the job or project
- Any information you voluntarily provide via contact forms, email, or phone

Why We Collect Your Data:

We collect and use your data to:

- Respond to your enquiries
- Provide quotations and deliver services
- Issue invoices and keep legal financial records
- Comply with tax and regulatory requirements

How Long We Keep Your Data:

We keep your data for as long as needed to provide services and meet legal obligations. This is typically up to 5 years for accounting purposes.

Who We Share Your Data With:

We do not sell or share your personal data with third parties, except:
- Our accountant (for invoicing and financial compliance)
- Relevant authorities if legally required (e.g. HMRC)

Your Rights:

Under the UK GDPR, you have the right to:

- Access your data
- Request corrections
- Ask for your data to be deleted
- Object to certain uses of your data

To exercise any of these rights, please contact us.